Privacy Policy
Last updated: June 19, 2026
1. Introduction
Local US Cleaners LLC (“we,” “us,” or “our”) operates the website at https://localcleanerz.com and the related state and city pages, booking tools, and account portals (together, the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
2. Information We Collect
We collect the following categories of information:
- Contact details — name, email address, and phone number.
- Service information — service address, city, state, ZIP code, property details, and booking preferences.
- Applicant information — for those applying to clean, this includes the details you submit through our application, such as your name, contact details, location, experience, and identification you choose to provide.
- Account credentials — a PIN or password used to access your account.
- Payment information — processed by our payment partner; we store only limited transaction references, not full card numbers.
- Usage data — pages viewed, approximate location derived from your IP address, browser type, and similar technical information.
3. How We Use Your Information
We use the information we collect to:
- Schedule, perform, and manage cleaning services;
- Match clients with cleaning professionals based on location;
- Review and process applications from prospective cleaners;
- Communicate about bookings, quotes, and account activity;
- Process payments and prevent fraud;
- Improve and secure the Services; and
- Comply with legal obligations.
6. Data Retention
We retain personal information for as long as needed to provide the Services, meet legal and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.
7. Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to request a copy of it. To exercise these rights, email us at support@localcleanerz.com. We will respond consistent with applicable law.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. Database credentials and sensitive configuration are stored outside public web directories and blocked by server rules. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children's Privacy
The Services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can remove it.
10. Third-Party Links
The Services may link to third-party websites or tools that we do not control. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be highlighted where appropriate.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at support@localcleanerz.com.